Refund policy
Your peace of mind is our priority. If you are not 100% satisfied with your purchase, we are here to help.
Returns:
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
Β How to Start a Return To ensure your return is processed quickly, please contact our support team at [Your Email] before sending any items back. We will provide you with a Return Merchandise Authorization (RMA) and the correct warehouse address for your region .Β Items sent back without prior contact may not be eligible for a refund.
Shipping Costs for Returns:
If the return is due to a defective product, EasyCareSenior will cover the return shipping costs. For other reasons, the customer is responsible for shipping costs